Home : Terms and Conditions

Thank you for choosing to book with Riverside House and we look forward to welcoming you. When you make this booking you are entering an agreement with us. Please read our terms and conditions of booking below and our full Terms and Conditions document is available from This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Pets

Well behaved pets are permitted by prior arrangement at the cost of £15 per pet/week. 
Pets are only allowed in the downstairs areas of the house and not on furniture.  
Pets are not to be left unattended at any time either in the house or garden.
Please clear up after your pets.  A dog chemical waste bin is provided in the 'wild garden' area.  Please use this at all times.

Cancellation and Insurance

Once you have booked your holiday, our agreement is a legal contract and your deposit is non-refundable. If for whatever reason you cannot take your holiday and the booking cannot be re-let, you are still liable to pay for the booking in full, even if we have not yet received your balance. If we do succeed in re-letting the booking, you are no longer liable for the balance, or we will refund it to you if you have already paid it, less a £50 administration fee. Please note that your deposit is not refundable under any circumstances. For this reason we consider it essential that you have enough travel insurance to cover you for your total stay.

For Covid-19 and pandemic related cancellations 

In circumstances where these Terms and Conditions become impossible to perform, due to the fault of neither party (in circumstances where the Government prevents travel to or holidays at accommodation already booked) these Terms and Conditions will be treated as frustrated.  This means that neither party is bound to these Terms and Conditions and any advance payments, including deposits, and/or balances will be refunded. Bookings can be rescheduled to like-for-like dates and to dates with a lower or higher booking pricing structure (subject to availability and price adjustment) and if new dates are agreed the deposit will form a new booking for the new dates.  The new balance will be adjusted accordingly and new booking letters will be provided.  

Non-availability of Accommodation

We would only cancel your holiday if your accommodation was unavailable for reasons beyond our control. We would attempt to offer you alternative accommodation, however if this was not possible, or unacceptable to you, then we would refund all monies paid by you for the holiday. Our liability would not extend beyond this refund.

Arrival and Key Collection

Your accommodation will be available to you from 4.00 pm on the day of arrival, unless otherwise arranged. Please try not to arrive earlier – we will still be busy preparing your accommodation, and won’t be available to welcome you.

Key collection:
A key safe code will be provided by Wendy Boast the owner prior to your arrival.  This is changed on a regular basis.  

Departure

Please be ready to leave the accommodation by 9.30 am on the day of departure, unless otherwise arranged. Please try to leave the accommodation as clean as possible.

Damages and Breakages

Please take care with our properties. You are responsible and liable for any breakages or damages which you cause to the accommodation or its contents. Please report these as soon as they occur. We do not normally charge for minor breakages, but we may send you an invoice for repair or making good if the damage or breakage is significant, and we may make an additional charge of £50 if you did not report this.  All group bookings will be charged a returnable £150 breakages deposit.  This will be returned once the house has been checked and cleaned after departure.  All deposits will be cashed at the time of receipt and will be returned to the person making the booking and will be paid by cheque. 

Noise and disturbance to neighbours at Litton Mill: Riverside House is in a small hamlet.  Although it is a detached house we do have neighbours opposite us.  We request that noise is kept to a minimum in the evenings and that doors and windows are closed to reduce disturbance.   Please do not party in the garden areas or games room late in the evening and ensure that all guests and pets are inside the house.  Please do not leave dogs or pets unattended either in the house or in the grounds at any time.  

Under no circumstances are chinese lanterns or fireworks allowed to be released at the property - these are flamable and pose a danger to neighbouring properties.  We do not permit the use of candles at the property either indoors or out - this is for safety reasons. 

Liability

We do not accept any liability for any damage, loss or injury to any member of your party or any vehicles or possessions, unless proven to be caused by a negligent act by ourselves or our employees or contractors whilst acting in the course of employment.

Deposit and Balance Due

A deposit of 25% of the booking price is required to secure your booking. The balance is due 6 weeks prior to your arrival. If the booking is received 6 weeks or less prior to the commencement of the booking the amount is due in full.

Data

We only keep your data up until your stay with us.  If you wish your details to be added to our email newsletter please conatct:
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Payment Details

We can only accept payment by electronic transfer (bank details will be supplied by email).
Please make all cheques payable to "Wendy Boast".

Contact details

Please contact us on: Mobile: +44 7980 390 520.

Alternatively you can write to us at the above address or
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Customer feedback

We aim to provide a good service to our customers and we welcome any comments (good or bad) that you may have about our property or service. We will respond as soon as we can.

Please write to us at the address above or use the Contact page of this web site.

Smoking

Please note smoking is not permitted at Riverside House.

Additional Information

Riverside House sleeps 9 + in four bedrooms (3 doubles and one triple), with additional sofa bed in lounge (sleeps up to 2), single chair bed (suitable for child) in master bedroom and cot and z-bed (suitable for child). There are three bathrooms, ensuite with shower and family bathroom with separate shower and bath plus downstairs shower room with shower cubicle, wc and sink.

Car parking in double garage and off-street drive for up to four cars. Please do not park outside the property drive gates or garage gates with your vehicles 'end on' to Riverside House.  This will potentially block access for rubbish collection vehicles, local school bus and emergency vehicles. There is no public car parking at Litton Mill.

There is no mobile phone reception at Litton Mill or at Riverside House.  

We supply a telephone for guest use to make local and emergency calls.

Riverside House
Litton Mill
Derbyshire
SK17 8SW

 
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LATE DEALS AND LAST MINUTE AVAILABILITY

Riverside House holiday cottage, Peak District

4 July 4 nights £100 off

  • Three bathrooms, one ensuite
  • Sleeps 9+2 in 4 bedrooms
  • Games room, wi fi, Sky, log burner
  • Loads of space to spread out, huge lounge
  • Dog and pet friendly
  • deal direct with the owner Wendy Boast

Call 07980 390 520 or send an email:

wendyboast@riversidehouse-peakdistrict.co.uk

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Riverside House : Video

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So if Riverside House is not available or not exactly what you're after, why not see if Valley View would suit you?

Click HERE for the Valley View web site.

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Click HERE for the Visit Peaks web site.

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